Banno Platform Status

Recent Service Events

Banno Mobile Core Services Resolved

Banno Mobile Core Services are currently degraded. Mobile end users will be unable to receive updated balances and transactions or to make transfers. All teams are engaged.

Update: 7:00am CT: Banno Mobile Core Services are restored.

Data Center Network Latency Resolved

Banno is experiencing issues with our internal network connectivity.

Update 3:19 PM - We are continuing to investigate and will provide updates.

Update 4:06 PM - Engineers are actively working with our network hardware vendor to identify the root of the issue.

Update 4:40 PM - We’ve resolved the internal networking issues and will continue to monitor.

Banno Mobile Services Resolved

Banno Mobile services are currently degraded. Mobile users may see a timeout error message when getting updated data. All teams are engaged.

Update: We believe the incident to be resolved but are continuing to monitor the situation.

Banno Monitor & Banno Marketing Services Resolved

We’re currently experiencing issues with our Banno Monitor & Banno Marketing services. All teams are engaged and we will update this status regularly.

Update 2:29 PM CST : We are continuing to experience degraded performance of Monitor & Banno Marketing Services. All teams are engaged and we will continue to update here as the issue progresses.

Update 4:40 PM CST : All services have been restored.

Marketing Ad Serving Degradation Resolved

Banno Marketing Ad Service is currently experiencing service degradation. All teams are engaged and we will update.

This has been resolved as of 11:15am Central time.

Banno CMS Slowness Resolved

We are currently experiencing issues with the Banno CMS application. All teams are engaged to resolve this issue as quickly as possible.

Update: Issues causing CMS slowness have been resolved as of 7:13 PM CST.

Banno Mobile Core Services Resolved

Banno Mobile services are currently degraded. Mobile users may see a timeout error message when getting updated data. All teams are engaged.

Banno Mobile Core Services Resolved

Banno Mobile services are currently degraded. Mobile users may see a timeout error message when getting updated data. All teams are engaged.

Banno CMS Slowness Resolved

We are currently experiencing issues with the Banno CMS application. All teams are engaged to resolve this issue as quickly as possible.

Banno CMS Slowness Resolved

We are currently experiencing issues with the Banno CMS application. All teams are engaged to resolve this issue as quickly as possible.

Update: 3:12 PM After further investigation, our team determined that the root of the issue was upstream with our primary network carriers. We’ve confirmed that all services are fully operational but will continue to monitor closely.