This morning a misconfiguration of our load balancer was discovered under high load. This may have caused latency and in some cases sites to be unavailable for a short period of time. As soon as the problem was discovered, an emergency fix was deployed to resolve.
We are seeing increased latency on Banno sites. Our networking team is investigating this issue currently.
On April 7, 2014 OpenSSL released an updated version of their software to address a vulnerability which was discovered and published. Details on this vulnerability can be read at heartbleed.com.
For the security of all of our customers, we updated OpenSSL last night at 11:59pm CDT. No downtime occurred.
If you have any questions about this issue please open a case by emailing Banno Support.